Privacy Policy
How information submitted through this website is handled.
Information collected
The Contact form collects your name, email address, subject and message. The Newsletter form collects your name, email address and selected area of interest. The Work With Me form collects your contact details, organisation and location where provided, service and project information, preferred timing and consultation details, service-specific answers, and any reference files you choose to upload.
How the information is used
Information is used to review and respond to enquiries, administer project requests, maintain internal follow-up notes, and record newsletter sign-ups. Newsletter contact details are securely shared with our email delivery provider, Resend, so subscribers can receive a welcome message and newly published Insights. Every newsletter includes a way to unsubscribe.
Analytics
This website uses Google Analytics to collect information about website usage and visitor interactions. This information is used to understand how the website is used and to improve it. Google may process analytics information under its applicable terms and privacy practices.
Storage and access
Form records are stored in the website database. Work With Me attachments are stored separately in private object storage and are not available through the public Media Library or public media URLs. They can be downloaded only by an authenticated website administrator through the Project Requests area. The website hosting, database and object-storage infrastructure processes this information to operate the service.
Retention and deletion
Contact messages are retained for up to 12 months, unless continued retention is reasonably required for an active enquiry, operational need, dispute or legal obligation.
Newsletter subscription information is retained while the subscription remains active. When a subscriber unsubscribes or makes a valid deletion request, the information is removed as appropriate, subject to any legitimate legal or operational retention requirement.
Project-request information is retained for up to 24 months after the enquiry or related project has been closed or completed, unless continued retention is reasonably required for an active relationship, dispute, operational need or legal obligation. Project-request attachments follow the retention lifecycle of the related Project Request and remain private throughout their retention period.
These retention periods are policy limits. The application does not currently calculate expiry dates or automatically delete records or attachments. The current Admin dashboard also does not provide deletion controls for Contact Messages, Newsletter Subscriptions or Project Requests, so the website owner must periodically review the records and arrange manual removal from the website database and private storage when required. Newsletter recipients can unsubscribe through the link included in each newsletter. Other access, correction or deletion requests can be made through the Contact page.
Security
Administrative access is restricted through authenticated sign-in and secondary administrator verification. Uploaded project-request files are validated, stored privately and delivered to authorised administrators as downloads rather than public website media.